Accessing the Disability Access Service (DAS) - Tokyo Disney Resort
Information correct as of 8 January 2026
With Tokyo Disney Resort seeing increased popularity in recent years, as well as the opening of a host of new attractions, to say this resort can get crowded is an understatement, making this an essential for Autistic travellers if they have difficulty waiting in a crowded queue. For those travellers who are used to the DAS system in the US, this will feel familiar in that it still allows those with disabilities to wait outside the physical queue, however there are some very distinct differences, so read on.
What is the DAS
The DAS is not intended to be a tool to allow people to ‘skip the line’, rather it is a system that allows you to wait outside of the queue for a comparable amount of time. This means you can sit down somewhere quieter which is less likely to cause overwhelm or fatigue. Our family usually plans so that we do longer waits around meal times, so we can go and something to eat whilst we wait.
Before You Go!
As mentioned, the crowds at Tokyo Disney Resort are no joke. Even with the DAS, this resort can feel very busy at peak times so it is important to try and plan to visit the park at off-peak times and on a week day This is also helpful in terms of meeting sensory needs.
Make sure to pack proof of disability as you will need this to obtain a DAS pass. We are Australian and carry a letter from our General Practitioner confirming our son’s diagnosis and his support needs, a copy of his diagnosis as well as a NSW Companion Card. In this instance, the letter was sufficient evidence of disability.
It also helps to download the Tokyo Disney Resort app ahead of time and connect your tickets to the app prior to your visit.
Buying Tickets
As the Tokyo Disney Resort can have difficulty with some foreign credit cards and we prefer to buy tickets in Australian dollars, we always buys foreign theme park tickets from Klook, with the exception of holiday packages for Walt Disney World. We have found them to represent good value and are very convenient to use. Currently, tickets are 5% off and can be purchased by clicking here.
Upon entering the park - complementary Fast Pass
As you enter the ticket gates and scan into the park, the first priority should be getting a 40th Anniversary Priority Pass in the app. This is a complimentary fast pass that is available to everyone, and another tool that can help lessen waits throughout the day. These go really quickly, so do this immediately. You can get another one after you use your first Priority Pass or after 2 hours (whichever is first). This is not to be confused with paid Premier Access passes, these are different.
How to get the DAS
After you get you get your first Priority Pass, head to the first attraction you want to enjoy. Two features that are unique to the Tokyo Disney Resort DAS is that a) you do not set up the DAS at Guest Services, and b) you must get the return time from the attraction you wish to visit (it cannot be done from the app or a kiosk). Before the next step, make sure that your whole group’s tickets are linked in the Tokyo Disney Resort app, and that you have your proof of disability on hand.
Near the priority pass entrance of the attraction you wish to visit, there will be Cast Members who are responsible for DAS passes. These are the Cast Members who can help you with set up the pass in the first instance as well as issue return times throughout the day. It can be a little be a little tricky to know who the correct staff member to approach is, but if you ask any Cast Members in this area, they will direct you to the correct area. You can use Google Translate if the Cast Member does not speak English and you do not speak Japanese. During this interaction, the Cast Member will request to see your proof of disability. It does not need to be in Japanese as they have a photo translation app. They will then need to see the tickets of the disabled person and all travel companions (up to 5 companions), in your app. They will take a photo of the person with a disability to attach to the digital pass.
The Cast Member will then offer to set up your first return time. They will create a digital return time on the app and show you where to access this on your app. An example of what a Priority Pass and a DAS Return Time looks like is shown below. During this conversation they will generally show you a checklist in English to make sure the disabled person in your party can access the ride (it covers things like strobe effects, other sensory considerations, as well as the ability to evacuate if required). You will then redo the latter part of this process (obtaining a return time) whenever you want to go on another attraction.
How to Use the DAS
Make sure you are back at the attraction with 15 minutes of your return time. Unlike other Disney parks, you need to be there at the return time or your DAS pass will be forfeited and you will have to start over. At this time, make your way to the ‘priority access’ queue. At this point they will scan the electronic DAS of all members of your travel party (click where it says ‘display code’ to get the code you need to scan into the machine. There will still be a brief wait in the priority access queue, but it is not usually too long (approx 5-10 minutes).
After each attraction, you can go to the next attraction you wish to visit and repeat the return time process (you don’t need to do the set up process each time).
Additional Tips for this Park:
Bring a spare portable charger with you to charge your phone. The app drains your phone really quickly and you will be using your phone a lot to operate the DAS.
If you are staying on site at any of the official Disney hotels, you will get early entry and access to a less crowded entrance. It is definitely worth doing if you can afford to as it will allow you to get on a main attraction and likely beat the crowds to the queue of a second attraction before the park gets crowded. If you do utilise early entry, do not pick up the DAS until after early hours as there are very low waits during this time anyway and its best to not use this time for admin.